LOCATION: Greater Chicagoland area near Lombard, IL
OVERVIEW OF THE POSITION: Our client, a global provider of hardware/software solutions to the construction industry, recently partnered with TeamBradley to find an experienced Bilingual Application Support. The right candidate will have outstand communication and organizational skills.
- Provide technical support to end users on different issues and problems relating to hardware/ software and peripherals.
- Diagnose, evaluate and resolve complex situations, escalate or route them to members
- Support multiple platforms including desktops/laptops, mobile devices, hardware and 3rd party software systems
- Degree with 1+ years software/technical call center support experience
- Knowledge of business processes, process improvements and system development
- Quickly analyze, troubleshoot and problem solve
- Stay up to date on emerging technology
- Bilingual in Spanish
WHEN RESPONDING TO THIS OPPORTUNITY: Resumes without the required technical skills and experience will not be considered. Although a strong desire for a certain type of position is a credit to your goal, experience is necessary. Our client is not considering sponsorship at this time and is not open to relocation expenses.
ID#TBI13248 – Bilingual Application Support
Rich Bradley: firstname.lastname@example.org